Frequently Asked Questions

Everything you need to know about shopping for your home at ZENY.

What is the standard shipping time for ZENY orders?

Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.

What is your return policy for home furniture?

We offer a 30-day return policy on all items. Products must be in their original packaging and in new condition to qualify for a full refund.

Do ZENY products come with a warranty?

Yes, all ZENY products include a 1-year limited warranty that covers manufacturing defects and structural integrity under normal household use.

Are assembly instructions included with the furniture?

Absolutely. Every item that requires assembly comes with a detailed instruction manual and all necessary hardware. Digital copies are also available upon request.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.

How can I track my shipment?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.